Fractional Chief of Staff · Operations · Systems

We run the back office for early-stage organizations.

Thrive provides fractional chief-of-staff and operations support: bookkeeping, HR administration, compliance filings, vendor management, and the systems they run on. You get senior operational help without adding a full-time salary.

20
states of compliance coordinated for a single client
3
platforms unified into one CRM source of truth
2023
running fractional engagements since
1
point of contact for your entire back office
What We Do

The work we take on.

Engagements are scoped around the operational problem in front of you. Most end up combining work from more than one of these areas.

Your leadership team is drowning in coordination work that isn't anyone's job.

Fractional Chief of Staff

Support that reports directly to the founder or executive director. We keep communications moving, track decisions, coordinate vendors and stakeholders, and carry strategic projects through to completion.

  • Cross-functional execution of strategic initiatives
  • Internal and external communications
  • Meeting cadence and decision tracking
  • Vendor management and procurement

The books and the filings keep landing on whoever happens to be least busy.

Back-Office Operations

We keep the books on an accrual basis, administer HR from onboarding through policy implementation, and track the filings, registrations, and deadlines that come with operating in multiple states.

  • Bookkeeping and accrual-basis accounting
  • HR administration: onboarding, records, and policy
  • Multi-state compliance, filings, and registrations
  • Budgets, invoicing, and vendor payments

Your data lives in five tools that don't talk to each other, and nobody trusts the numbers.

Systems & Data Infrastructure

We design and rebuild the systems your operation runs on: CRM architecture, automations, dashboards, and documented processes. The goal is one source of truth and less manual work.

  • CRM architecture in HubSpot, Salesforce, and Mailchimp
  • Automations, custom fields, and dashboards
  • Data migrations and integrity cleanup
  • SOPs and process documentation

If you're not sure which of these you need, that's what the discovery call is for.

Book a Discovery Call
Recent Work

Recent engagements.

A few examples of where Thrive has been brought in and what changed.

Nonprofit · Anchor Engagement

Running an entire back office under one agreement

For a national nonprofit, we serve as fractional chief of staff under a master services agreement, running HR, compliance, bookkeeping, and communications. That includes coordinating filings, registrations, and deadlines across 20 states.

Accounting · Compliance

Converting the books from cash to accrual

Converted a client's accounting from cash to accrual basis, then stayed on for ongoing bookkeeping and HR administration, including onboarding, records, and policy implementation. The financials now hold up to board and auditor review.

Systems · Data Infrastructure

Consolidating three platforms into one CRM

Rebuilt engagement workflows across HubSpot, Salesforce, and Mailchimp for a client's senior leadership, then led a full data migration into HubSpot with automations, custom fields, and dashboards. The team now works from one set of numbers.

Logistics · Process Design

Redesigning routes for a solid-waste operator

Analyzed route and capacity patterns for a solid-waste operations client and redesigned how stops were allocated. The new allocation cut total mileage while increasing daily throughput.

Who It's For

Who hires a fractional operator.

Most clients come to us at the same point: the work is growing, and the operational load is piling up on people who were hired to do something else.

A full-time operations director doesn't make sense yet at that size. Fractional support covers the gap until it does.

  • Early-stage startups and nonprofits where the founder or executive director is still personally running payroll, filings, and vendor relationships
  • Organizations preparing for board, funder, or audit review that need the books and compliance records brought current
  • Teams whose data is scattered across tools that don't talk to each other, and whose reporting is late or hand-assembled
  • Leadership teams that want a trusted operator to drive initiatives across functions without adding another executive salary
How It Works

How engagements work.

Most start with a small defined project and grow from there.

Discovery Call

Thirty minutes on where the operational load actually sits. You leave with a proposed scope, or with an honest read that the timing isn't right.

Scoped First Engagement

We start with a defined piece of work, like a systems cleanup or a compliance catch-up, with clear deliverables and a fixed timeline. You can judge the work before committing to anything ongoing.

Ongoing Fractional Support

Clients who want continuity move to a monthly arrangement with a set operating cadence and one point of contact for the back office. Hours scale up or down as needs change.

Thrive provides operations, bookkeeping, and administrative support. Legal, tax, employment law, and regulatory questions are referred to licensed professionals.

About

The operator behind Thrive.

Kevin Dunne Founder & Owner, Thrive Services LLC

Kevin has spent his career running operations inside early-stage startups, nonprofits, and media companies. The work has ranged from bookkeeping and multi-state compliance to CRM rebuilds and vendor management.

Before founding Thrive in 2023, he spent four and a half years at Industry Dive, a B2B digital media startup, where he ran workplace operations and managed Salesforce pipeline operations for roughly $20M in active deal flow. He also works with ProjectionLab, a financial planning software company.

  • OperationsChief-of-staff support, process design, SOPs, vendor management and procurement
  • Finance & ComplianceBookkeeping, accrual accounting, multi-state compliance coordination
  • SystemsHubSpot, Salesforce, and Mailchimp: architecture, automations, and dashboards
  • EducationB.A., Political Science, Pepperdine University (summa cum laude)
Connect on LinkedIn
Book a Call

Book a discovery call.

Thirty minutes to talk through your situation. If fractional support isn't the right fit, we'll say so.

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Get in Touch

Or start with an email.

Write to hello@thriveservicesllc.com, or use the form below. It opens a pre-filled draft in your mail app.

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